Service quality, Customers'' Satisfaction and Loyalty of Relation Study--as the Example with Gukeng Honey Museum,Yunlin

碩士 === 南華大學 === 出版與文化事業管理研究所 === 98 ===   The major focus of this research is the tourist of the GukengHoney Museum. The objective of this study is the characteristic and relatedness of "expect quality of service," "actual experience about service," "satisfaction about servi...

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Bibliographic Details
Main Authors: Chien-sheng Lu, 盧建昇
Other Authors: Chia-min Chao
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/20778443203536792669