Relationship Analysis among Customer Relationship Management, Training, and Business Performance for Freight Forwarders in Mainland China and Taiwan
碩士 === 國立高雄海洋科技大學 === 航運管理研究所 === 99 === In the past, businesses usually implement customer relationship management in the system. Freight forwarding services are so special that the concept of customer relationship management is just a beginning. The economy. development between the Straights has b...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/86694692145608190222 |