A Study of the Relationships Among the Experiential Marketing, Service Quality, Customer Satisfaction and Customer Loyalty

碩士 === 國立屏東商業技術學院 === 國際企業所 === 98 === The study focuses on the relationships among the experiential marketing, service quality, customer satisfaction and customer loyalty. The part one that the concept of experiential marketing is according to the research of Schmitt(1999). There are five dimension...

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Bibliographic Details
Main Authors: Ping-Ju Yang, 楊平如
Other Authors: Dr. Tzu-Nien Liu
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/30783580672631381670