Exploring the Antecedents of Service Value and Their Impacts on Consumer Loyalty- the Automobile After-sales Industry as Example
碩士 === 國立屏東科技大學 === 高階經營管理碩士在職專班(EMBA) === 98 === In Information service technologies have been extensively applied in vehicle maintenance industry nowadays. The vehicle maintenance service has been evolved from passively waiting customer into actively visiting customer style. With the assistance of...
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| Format: | Others |
| Language: | zh-TW |
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2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/49133017035216840041 |