A Research of the Relationships among Employees’ Psychological Contract Fulfillment, Perceived Organizational Support, Organizational Cynicism and Service-Oriented Organizational Citizenship Behaviors
碩士 === 國立臺灣師範大學 === 科技應用與人力資源發展學系 === 98 === When first line employees interact with customers, they should leave customers with good impressions. Being a key point to service industry, word of mouth will help to save cost, smooth operation, as well as improve performance. This research was aime...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/24183518260809942120 |