The Relationships among Service Quality, Satisfaction and Performance in Maritime Policy
碩士 === 國立臺灣海洋大學 === 航運管理學系 === 98 === This study is based on maritime policy to discuss the relationships among service quality, satisfaction and performance. By the questionnaires issued at the promoters and users in maritime sector in Taiwan, the main theme provided the service quality of mari...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/61067048191496810599 |