A Study of Service Quality and Customer Satisfaction of Harbor Tug for Carrier-A Case of Taipei Port
碩士 === 國立臺灣海洋大學 === 商船學系所 === 98 === The primary task of tugs is to assist vessels in berthing and departing from harbor. Due to the number and the size of vessels continue to increase, and then the efficiency of tugs can impact on vessel operations. However, there is no assessment criterion for tug...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2010
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Online Access: | http://ndltd.ncl.edu.tw/handle/38776680531790509706 |