The Influence of Service Quality on Customer Value、Customer Satisfaction、 Store Imageand Customer Loyalty - An Empirical Study of Department Stores in Taichung City

碩士 === 臺中技術學院 === 流通管理系碩士班 === 98 === Speaking of the service industry, department stores are known as showcases of the country''s tourism and economy.They are also indicators of consumers'' standard of living and the country''s economy.To the co...

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Bibliographic Details
Main Authors: Li-Chen Yeh, 葉利珍
Other Authors: Tzu-An Tsai
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/r2w437