A Study on IT Service Management in Taiwan’s Electronic Industry
碩士 === 臺灣大學 === 資訊管理組 === 98 === Economic crisis in 2008 makes enterprise cut IT related budget significantly. An IT department needs to find out a better way to lower the cost, improve efficiency and service. The best way is looking for the guideline from IT Service Management (ITSM) and learns how...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Online Access: | http://ndltd.ncl.edu.tw/handle/16982253076367958479 |