The Relationship of Service Providers’ Characteristics and Relationship Quality to Customers’ Behavior Intention
博士 === 中國文化大學 === 國際企業管理研究所 === 98 === The purpose of this study is to explore the relationships among service providers’ characteristics, relationship quality and customers’ behavior intention. Besides, these relationships need to be further clarified by means of probing these relationships’ discri...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/68815173172220897558 |