A study on the Relationship among Customer-company identification, customer voluntary performance, and customer trust as the Mediated-effects.
碩士 === 中國文化大學 === 國際企業管理研究所 === 98 === Abstract By keeping good and quality relations with customer, manager could decrease the uncertainty and increase the sense of security of customer. This is the value of relational bonds between customer and manager; furthermore, by maintaining these bonds, ma...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/28310153555567862652 |