The Effect of Relationship Building in Customer Participation on Word-of-Mouth

碩士 === 中國文化大學 === 國際企業管理研究所 === 98 === Since the production percentage of services in gross national production has been increasing, the importance of word-of-mouth on enterprises’ competitive advantage increases. The purpose of this study is to investigate the relationship between relationship-buil...

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Bibliographic Details
Main Authors: Yeh-Sen Lu, 呂月森
Other Authors: Tai-Ning Yang
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/43048964552520891545