Customer Service Knowledge Management System in Application of Electronic Science and Technology Industry

碩士 === 國立臺北科技大學 === 工業工程與管理研究所 === 98 === Nowadays, the competitions in society industry are getting fiercer than ever. How to stand out from the crowd in a competitive market to be the leader is the goal in many enterprises. In order to achieve this goal, the companies not only improve the tech...

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Bibliographic Details
Main Authors: Kung-Yui Liu, 劉康宇
Other Authors: 林榮禾
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/bs7dgz