The influence of customer satisfaction,royalty and sales volume when implementing CRM on automobile industrial

碩士 === 國立臺北科技大學 === 車輛工程系所 === 98 === Regardless of being what industry, the competition is very intense in the market. Speaking of Taiwan automobile industry, it is more important how to create stable and lasting enterprise revenue because the sales volume of new vehicle decreased year by year and...

Full description

Bibliographic Details
Main Authors: Ming-Liang Hung, 洪銘亮
Other Authors: 吳浴沂
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/4bx465