Accounting and Auditing Firms - A Study on the Relationship between Service Quality, Relationship Marketing and Customer Satisfaction

碩士 === 淡江大學 === 會計學系碩士在職專班 === 98 === The lack of resources caused many Taiwanese small and medium enterprises (SMEs) not to employ full-time professional accountants. This research is customer-oriented, focusing on the relationship between quality service, strategic marketing, relationship quality...

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Bibliographic Details
Main Authors: Mei-Chuan Chang, 張美娟
Other Authors: Jui-Chih Chen
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/07532895048936926799