體驗價值、服務品質、顧客滿意度與顧客忠誠度之關係研究-以星巴克為例

碩士 === 中華大學 === 企業管理學系碩士班 === 99 === In addition to be able to attract consumers must know how to keep original customers in the market nowadays of keen competition. The 21st century is a fully customer-oriented era. View the current role of customers in the consuming economy system, consumers have...

Full description

Bibliographic Details
Main Authors: CHAO, CHING-WAN, 趙清萬
Other Authors: HSIA, JUNG-WEN
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/41394606172537454337