A Study on Rating Criteria of Taiwan Tour Bus

碩士 === 中華大學 === 營建管理學系碩士班 === 99 === The study begins from drafting a hierarchical framework of the rating elements that might be used for evaluating the TTB service quality.Then 16 experts were surveyed according the Delphi Method for getting consensus of the rating elements. The 16 experts were al...

Full description

Bibliographic Details
Main Authors: CHANG,LI-LING, 張儷齡
Other Authors: Ct_su
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/80684874444130902772