A Study on Rating Criteria of Taiwan Tour Bus
碩士 === 中華大學 === 營建管理學系碩士班 === 99 === The study begins from drafting a hierarchical framework of the rating elements that might be used for evaluating the TTB service quality.Then 16 experts were surveyed according the Delphi Method for getting consensus of the rating elements. The 16 experts were al...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/80684874444130902772 |