The Study of Relationship between Service Qualityand Customer Satisfaction of Financial Institutions─An Example of a Branch of C Bank
碩士 === 朝陽科技大學 === 企業管理系碩士班 === 99 === Following the developing of economy and the rising of GDP (Gross Domestic Production); Taiwan is evolved into a service-oriented economy. Hence, service quality turning into the first priority of clients. As service quality is an important variable to custome...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/15049304818231947541 |