Customer Experience and Service Blueprint in Restaurant Service:A Study of Analytic Induction Method

碩士 === 大葉大學 === 管理學院碩士在職專班 === 99 === The experience economical time approaches, so to create an unforgetful experience for customers depends on the effective blueprint design to deliver service. For an example about the high contacting Food and beverage industry, serves the worker how to design the...

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Bibliographic Details
Main Authors: Hui-Chun Shih, 施惠純
Other Authors: Chin-Hsu Chang
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/48973444257159514776