Service quality analysis and improvement for diversedcustomer needs

碩士 === 逢甲大學 === 工業工程與系統管理學研究所 === 99 === With the change of industrial structure, service industries have become all first and covers a wide range , as required in the industry and the consumer contacts can become part of the service sector, for example: Manufacturing of product sales and after-sale...

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Bibliographic Details
Main Authors: Ya-wen Chang, 張雅文
Other Authors: Wen-chieh Chuang
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/18705031601489571338