Application of Kano Model and Quality Function Deployment for the Service Quality of the Funeral and Burial Industry
碩士 === 華梵大學 === 工業工程與經營資訊學系碩士班 === 99 === The population of elder citizens has seen an obvious increase over the years due to the gradual decrease of birth rate and death rate thanks to the advances of medical technologies; hence Taiwan has been faced with the problem of aging population that all de...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/76585203267983420224 |