A study of Quality and Satisfaction for The Information Service－A Case Study on the KAO YUAN University
碩士 === 義守大學 === 資訊管理學系碩士在職專班 === 99 === This research mainly focuses on using the Service Quality Model proposed by Parasuraman, Zeithmal & Berry (hereafter, P.Z.B.) as the theoretical frame for evaluating the information system service quality of the Computer Center at Kao Yuan University. The...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/13664879801479392013 |