A Study of Service Quality and Customer Satisfaction of Customs Clearance to Chinese Passengers via Mini-Three Links in Kinmen
碩士 === 國立金門大學 === 中國大陸研究所 === 99 === This study aims to investigate the overall conditions of clearance service quality and passengers’ satisfaction as well as the relationship between clearance service quality and passengers’ satisfaction among different population variables. The purpose of this s...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/73093774394690860591 |