The Study of After Sales Service Customer Satisfaction and Customer Loyalty-The Case of M Computer Company
碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 99 === After sales service is the key factor for customers to purchase continuously. Continuous buying is the main resources to support the enterprise. Therefore, promoting the quality of after sales service can improve customer loyalty and trust to keep customer of...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/45514430693169201969 |