運用PZB模式於腫瘤病房護理服務滿意度之研究

碩士 === 高苑科技大學 === 經營管理研究所 === 99 === Abstract: This study is aimed to investigate whether the a priori expectation and the actual satisfaction on the quality of service offered by an ontology unit would vary significantly depending on the demographic characteristics of the ontology patients. This st...

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Bibliographic Details
Main Authors: Hung Shu Ying, 洪淑英
Other Authors: 高世州
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/11352661304056357846