Establish Travel Agency Website Service Quality Measurement Scale

碩士 === 銘傳大學 === 觀光事業學系碩士在職專班 === 99 === In this study, an instrument for measuring the quality of website in travel agency was developed and empirically cross-validated. The study considered how E-SQ, E-QUAL, WebQual and eTailQ perspectives could be integrated to develop the framework, using documen...

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Bibliographic Details
Main Authors: Chia-Yi Wu, 吳佳怡
Other Authors: 作者未提供
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/28291526162348889698