Establish Travel Agency Website Service Quality Measurement Scale
碩士 === 銘傳大學 === 觀光事業學系碩士在職專班 === 99 === In this study, an instrument for measuring the quality of website in travel agency was developed and empirically cross-validated. The study considered how E-SQ, E-QUAL, WebQual and eTailQ perspectives could be integrated to develop the framework, using documen...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/28291526162348889698 |