The studies of the satisfaction degrees on the weekend passengers of Taiwan Railways Administration- Take North returns parts for example

碩士 === 國立東華大學 === 公共行政研究所 === 99 === This study is based on the questionnaire survey, mainly to the weekend passengers of the North returns , focusing on the satisfaction of the service qualities and the unsatisfied items complies to the mold and the table of PZA and SERVQEAL in order to meet t...

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Bibliographic Details
Main Authors: De-cheng Chen, 陳德成
Other Authors: Chin-peng Chu
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/25935111514107460721