The studies of the satisfaction degrees on the weekend passengers of Taiwan Railways Administration- Take North returns parts for example
碩士 === 國立東華大學 === 公共行政研究所 === 99 === This study is based on the questionnaire survey, mainly to the weekend passengers of the North returns , focusing on the satisfaction of the service qualities and the unsatisfied items complies to the mold and the table of PZA and SERVQEAL in order to meet t...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/25935111514107460721 |