The Aelationships Amony Service Failure,Service Recovery and Satisfaction--a Case Study of A Company
碩士 === 南華大學 === 出版與文化事業管理研究所 === 99 === In recent years, as people improve the quality of life, and maintenance of the popularity of the concept of skin care products from the past life of luxury has changed for women in the indispensable necessity. Consumers are not only significant cosmetic chan...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/00969654575013810509 |