A Study on Customers'' Image and Loyalty to Facial Orientation of Restaurants
碩士 === 南華大學 === 旅遊事業管理學系碩士班 === 99 === The purpose of the study is to investigate the influence of aesthetic labor on organizational images, customer satisfaction, and customer loyalty. Aesthetic labor refers to the employees with beautiful look, graceful sound, and etc. Management in hospitality...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/40260764381342025974 |