A Study of the relationship among Job Characteristic, Emotional Labor, Job Satisfaction - Frontline Worker of International Tourist Hotels
碩士 === 高雄餐旅大學 === 餐旅管理研究所在職專班 === 99 === Emotional labor was always happened and contacted with the customer service for frontline worker in the tourist hotel industry. The purpose of this study is to explore the perception of job characteristic, emotional labor, job satisfaction of the internationa...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/73989734466404975354 |