A Study of the relationship among Job Characteristic, Emotional Labor, Job Satisfaction - Frontline Worker of International Tourist Hotels

碩士 === 高雄餐旅大學 === 餐旅管理研究所在職專班 === 99 === Emotional labor was always happened and contacted with the customer service for frontline worker in the tourist hotel industry. The purpose of this study is to explore the perception of job characteristic, emotional labor, job satisfaction of the internationa...

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Bibliographic Details
Main Authors: Hsing-Ni Chung, 鍾幸倪
Other Authors: 陳秀玉
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/73989734466404975354