Relationship Among Service Quality, CustomerSatisfaction, and Customer Loyalty─Nan Yuan Garden Resort Farm as an Example
碩士 === 國立高雄餐旅大學 === 餐旅管理研究所在職專班 === 99 === The tourism and leisure industry has become one of the vital and strategic industries in the nation’s development. If tourism and leisure can improve customer satisfaction while promoting service quality , it can be efficient in building stronger customer l...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/74756998996302067371 |