| Summary: | 碩士 === 國立高雄師範大學 === 人力與知識管理研究所 === 99 === Public sector organizations are mainly knowledge-intensive organizations and to exploit their knowledge, effective knowledge sharing among individual employees and between the different departments is required. The attention to the practices of knowledge management is no longer exclusive to the private sector, it is also very important for the public sector (Suzana and Kasim, 2008). This study considered the knowledge sharing variable to be significantly correlated to organizational citizenship behaviours and the perceived satisfaction of human resource management (HRM) practices. We specifically examined the moderating effect that the perceived satisfaction of human resource management practices will have on organizational citizen behaviour and knowledge sharing.
Focusing on the employees in the public sector as the sample in the study, the results of the study shows that the correlation between organizational citizenship behavior and knowledge sharing is positive. The perceived satisfaction of human resource management practices as it turned out did not strongly support knowledge sharing behaviour. Further the perceived satisfaction of human resource management practices partially moderated the relationship between organizational citizenship behaviour and its five dimensions and knowledge sharing behaviour.
It would be premature to conclude, on the strength of the evidence presented in this thesis that the satisfaction of human resource management practices and organizational citizenship behaviour is not positively related to knowledge sharing behaviours. Further research would be needed to explore the relationship between the satisfaction of human resource management practices and organizational citizenship behaviour on the one hand and knowledge sharing behaviour on the other hand, among employees in the public service.
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