The Research on the Personality Traits of High-Performance Frontline Staff－Taking the Frontline Staff of P. Department Store in Ping Tung City As An Example
碩士 === 國立屏東科技大學 === 科技管理研究所 === 99 === Characteristic is the synthetic representation of an individual’s attitude toward different events and one’s style of handling matters. Therefore, when the frontline staffs with different characteristics offer dissimilar service experiences to the customers, th...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/21857408185833901045 |