The Determinants of Instant Messaging Adoption in Online Customer Service–The TAM Model
碩士 === 國立臺灣科技大學 === 企業管理系 === 99 === Among the domestic people who use Internet activities today, the population of utilizing the Instant Messaging (IM) has been tremendously increased up to 80% in 2008. With the rapid population growth of IM usage, the IM which is originally used for the personal c...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/64799753822419023330 |