The Effects of System Service and Surrounding Facilities Service Quality on Customer Satisfaction and Loyalty of Kaohsiung MRT

碩士 === 國立高雄大學 === 都市發展與建築研究所 === 99 === Kaohsiung Mass Rapid Transit System, referred to as the Kaohsiung MRT, is Taiwan's second operated MRT system, which covers the center part of Kaohsiung City and serves people in the Kaohsiung area. However, due to public transport usage in Kaohsiung pref...

Full description

Bibliographic Details
Main Authors: Yi-fang Lin, 林宜芳
Other Authors: Rui-min Wang
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/72392925331012005564