A Study of Relationship among Service Quality of Internet Banking, Degree of Customer Satisfaction, and Degree of Customer Loyalty

碩士 === 國立虎尾科技大學 === 經營管理研究所在職專班 === 99 === Domestic financial industries are facing severe competitions. In order to search for better profits and more customers, industries aggressively promote the business of IB services by enhancing the speed of services, extending business hours and business sco...

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Bibliographic Details
Main Authors: Tsai-Ling Liu, 劉彩綾
Other Authors: Li-Chiu Chi
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/t3772v