A Study of Relationship among Service Quality of Internet Banking, Degree of Customer Satisfaction, and Degree of Customer Loyalty
碩士 === 國立虎尾科技大學 === 經營管理研究所在職專班 === 99 === Domestic financial industries are facing severe competitions. In order to search for better profits and more customers, industries aggressively promote the business of IB services by enhancing the speed of services, extending business hours and business sco...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/t3772v |