An analysis of the service quality and value in customer satisfaction: a case study of national immigration agency

碩士 === 實踐大學 === 企業創新與創業管理研究所 === 99 === According to the globalization trend and to attract international passengers and talented personnel, National Immigration Agency (NIA) should dedicate to simpligy the procedure and to upgrade its service quality of people’s. The service centers of NIA provide...

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Bibliographic Details
Main Authors: Kao, Chih Peng, 高志朋
Other Authors: LU, CHI-FANG
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/09824928429833498340