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碩士 === 東吳大學 === 國際經營與貿易學系 === 99 === There is a saying in the modern life, “time is the money”. But most service providers can't let customers avoid waiting. Then customer who waits for a long time will form the unsatisfaction , and influences the degree of the satisfaction to whole service at...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/35040938298920645644 |