Factors Impacting the Effectiveness of CRM Implementation at Enterprises Nam Dinh Province, Vietnam
碩士 === 樹德科技大學 === 資訊管理系碩士班 === 99 === In highly competitive environment, businesses are now addressing how to transform their approach to customer management: business needs to understand their customers better, know who are the most profitable customers, and how to best retain those customers....
Main Authors: | Pham Thanh Tam, 範青心 |
---|---|
Other Authors: | 張興亞 |
Format: | Others |
Language: | en_US |
Published: |
2010
|
Online Access: | http://ndltd.ncl.edu.tw/handle/54435784971553122739 |
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