Exploring The Relations between Emotional Intelligence and Emotional Labor: The Big-Five Traits and Age as Moderators Exploring The Relations betweenEmotional Intelligence and Emotional Labor:The Big Five Traits and Age as Moderators

碩士 === 亞洲大學 === 經營管理學系碩士在職專班 === 99 === The aim of this study was to explore relations between emotional intelligence and emotional dissonance of emotional labor and we examined the moderating effect of the Big-Five personality traits and age on the relationship between two of them. To properly meas...

Full description

Bibliographic Details
Main Authors: Jin-Miau Ke, 柯金苗 
Other Authors: Hsin-Pei Wu
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/87274843541615852308