Performance Appraisal and Outsourcing in the Government Funded Enterprises:The Customer Service Center in Central Taiwan Power Company Case Study
碩士 === 東海大學 === 公共事務碩士在職專班 === 99 === n a fast changing world, companies must meet the customer demand and provide satisfactory service. Taiwan Power Company wants to promote its name brand and established a Customers Complain Service Center to enhance the service quality. The call center’s staff ne...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/26586234734986064753 |