The Influence of Job Stress and Self-Monitoring on Emotional Exhaustion of Chunghwa Telecom Counter Service Staffs –The Interference Effect of Social Support
碩士 === 淡江大學 === 企業管理學系碩士在職專班 === 99 === For enterprises, the first-line staffs not only can represent the essential corporate image but also become the very defining competence. Therefore, the organizations should pay more attention on their staff’s emotional fluctuations. In the past, most of t...
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| Format: | Others |
| Language: | zh-TW |
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2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/58559308100581864850 |