The Study on the Relationships among Consumer Personality, Customer Satisfaction, and Online Word-of-Mouth - Cellular Phone Function as a Moderator

碩士 === 淡江大學 === 管理科學研究所碩士班 === 99 === This study mainly investigates the relationships among consumer personality, customer satisfaction, and online word-of-mouth. The present study collects 318 users of the cellphone “NOKIA” to empirically investigate the relationships among consumer personality, c...

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Bibliographic Details
Main Authors: Ping-hsien Tsai, 蔡秉憲
Other Authors: Shu-Hsien Liao
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/91616981760257446792