The effect of consumer involvement on customer complain behavior- moderating of consumer behavior

碩士 === 育達商業科技大學 === 企業管理所 === 99 === Some scholars have suggested impulse buying behavior research can address the issues complained about, because consumers expect to avoid inconsistencies resulting discontent. Studies have pointed out that the behavior of regret to the complaint through the interm...

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Bibliographic Details
Main Authors: Jheng-Hao Huang, 黃鉦皓
Other Authors: Chun-Lin Lu
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/12642208751719067527