Applying Fuzzy Analytic Hierarchy Process to Evaluate the Service Quality of Backing Industry
碩士 === 元智大學 === 資訊管理學系 === 99 === Financial institutions are now highly competitive, which one can win more customers, who can stand out more. How do get more customers, the most important thing is to have the good service. The study is based on the five service quality for PZB model, and uses of Fu...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/88787912497838866698 |