Refining Kano's Model－Three improvements and applications
博士 === 中華大學 === 科技管理博士學位學程 === 100 === The traditional Kano’s model is widely used by industries and researchers, but some controversy still exists surrounding the classification of quality attributes. The main controversy is that the model neglects variations in attribute strengths of the 25 possib...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/05424586189296956599 |