A Study on the Relationship among Role Conflict, Emotional Labor and Customer Satisfaction－Incentive Rewards as Moderators
碩士 === 致理技術學院 === 服務業經營管理研究所 === 100 === The study aims to investigate the effects about whether the securities professionals of role conflict and emotional labor affect the customer satisfaction, and if the role conflict and emotional labor will be interfered by the type of organizational incentive...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Online Access: | http://ndltd.ncl.edu.tw/handle/9madaa |