Service quality and customer satisfaction: Qualitativeresearch implications for luxury hotels in Taiwan

碩士 === 中原大學 === 國際經營與貿易研究所 === 100 === Two years ago, Taiwan re-adopted the international standard to classify hotels starting with ‘1 star’ ending with the most luxurious at ‘5 stars’. Since luxury has a different meaning from person to person, the purpose of this study is to understand the positio...

Full description

Bibliographic Details
Main Authors: BERCHOUX Celine, 白西琳
Other Authors: UI-Rong Lu
Format: Others
Language:en_US
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/02853788731062956547