Service quality and customer satisfaction: Qualitativeresearch implications for luxury hotels in Taiwan
碩士 === 中原大學 === 國際經營與貿易研究所 === 100 === Two years ago, Taiwan re-adopted the international standard to classify hotels starting with ‘1 star’ ending with the most luxurious at ‘5 stars’. Since luxury has a different meaning from person to person, the purpose of this study is to understand the positio...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | en_US |
Published: |
2012
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Online Access: | http://ndltd.ncl.edu.tw/handle/02853788731062956547 |