A Study of the Management Strategy for Evaluating Service Quality of Chained Convenience Store at School Campus-The Case of Ching Yun University
碩士 === 清雲科技大學 === 資訊管理所 === 100 === By applying importance-performance analysis (IPA) in evaluating service quality of the college campus convenience store: the 7-ELEVEN located in the Ching Yun University, Jhongli, Taiwan, this study is dedicated to know the service quality satisfaction for technic...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/39192207344167420583 |